FAQs
Frequently Asked Questions
1. Are your perfumes original and long-lasting?
Yes, SM Fragrance offers high-quality, long-lasting perfumes crafted with premium ingredients for a luxury scent experience.
2. How long does delivery take?
Orders are usually delivered within 4–5 working days across Pakistan. You’ll receive a tracking number once your order ships.
3. Can I exchange or return a perfume?
Yes, if the product is damaged or incorrect, you can request an exchange within 15 days of receiving your order. Conditions apply.
4. Do you offer cash on delivery?
Yes, we offer secure Cash on Delivery (COD) across all major cities in Pakistan.
5. How can I track my order?
Visit our "Track Order" page and enter your order number to view real-time updates on your delivery status.